Sales Policy for Kira Jewelry Shop
Effective from November 16, 2024

Welcome to Kira Jewelry Shop! We are delighted to have you shop with us for premium jewelry and accessories. This Sales Policy outlines the terms and conditions that apply when purchasing from our online store, LuxePearll.com. Please take a moment to review the information below to ensure a smooth and satisfying shopping experience.

1. Introduction

At Kira Jewelry Shop, we are committed to providing high-quality, luxurious jewelry and accessories that enhance your beauty and style. Our products are carefully selected to meet the highest standards of craftsmanship, ensuring each piece offers the utmost in elegance and sophistication.

By making a purchase at LuxePearll.com, you agree to abide by the terms and conditions laid out in this Sales Policy. If you have any questions, concerns, or need assistance, our customer service team is here to help.

Contact Information:

2. Product Availability

All products listed on our website are subject to availability. While we make every effort to keep our stock updated, there may be occasional discrepancies between the inventory shown on our website and the actual stock available. If an item is out of stock or unavailable for any reason, we will notify you immediately and work to provide you with alternatives or issue a refund.

3. Ordering Process

To place an order with Kira Jewelry Shop, simply browse through our selection of jewelry and accessories on LuxePearll.com, select the items you wish to purchase, and follow the checkout process. You will be asked to provide your shipping and payment details securely. Once your order is complete, you will receive a confirmation email with your order details.

Please note that orders are subject to review, and we reserve the right to cancel any order at our discretion. Reasons for cancellation may include but are not limited to issues with payment processing, suspected fraud, or incorrect pricing.

4. Pricing

The prices listed on our website are in USD and are exclusive of taxes, shipping fees, and other potential charges unless otherwise stated. Taxes and shipping costs will be calculated at checkout based on your location and the items you are purchasing.

We make every effort to ensure that the prices displayed on our website are accurate. However, in the event of an error in pricing, we reserve the right to correct it, even after an order has been placed. If there is a significant price difference between the displayed price and the correct price, we will notify you before processing the order.

5. Payment Methods

We accept a variety of secure payment options, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other methods offered at checkout. All payments are processed through a secure payment gateway to ensure your information is protected.

6. Shipping Policy

We offer domestic and international shipping to most locations. Shipping fees are calculated at checkout based on the delivery address and the weight of your order.

  • Domestic Shipping (United States):
    Orders within the U.S. typically take 3-7 business days to arrive, depending on the shipping method selected during checkout.
  • International Shipping:
    Shipping times and fees vary based on the destination country. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Please note that delivery times may be affected by circumstances beyond our control, such as weather conditions or delays from the carrier.

7. Order Processing Time

Orders are generally processed within 1-3 business days. Business days are Monday through Friday, excluding holidays. Once your order is processed, you will receive an email with tracking information. Please note that processing times may vary during peak seasons or promotional periods.

8. Returns and Exchanges

At Kira Jewelry Shop, we want you to love your purchase. If for any reason you are not satisfied with your order, you may return or exchange eligible items within 30 days of receiving your order.

  • Eligibility for Returns/Exchanges:
    To be eligible for a return or exchange, items must be unused, unworn, and in their original packaging.
    • Jewelry that has been altered, resized, or customized is not eligible for return or exchange.
    • Certain items, such as sale or clearance products, may not be eligible for returns.

To initiate a return or exchange, please contact us at info@luxepearll.com with your order number and the reason for the return. Our customer service team will provide you with instructions on how to send the item back to us.

9. Refunds

Refunds will be issued to the original payment method once the returned item has been received and inspected. Please allow up to 7-10 business days for the refund to appear in your account, depending on your payment provider. Shipping fees are non-refundable.

10. Customer Service and Support

Our customer service team is always available to assist you with any questions or concerns you may have. If you need help with an order, have a question about a product, or require assistance with a return, feel free to reach out to us using the following contact details:

We strive to respond to all inquiries within 24-48 hours during business hours.

11. Privacy and Security

We take your privacy seriously. Your personal and payment information is securely stored and encrypted during transactions. For more details, please refer to our Privacy Policy to understand how we collect, use, and protect your data.

12. Warranty

All products sold by Kira Jewelry Shop are covered by a limited warranty that ensures the quality and craftsmanship of our jewelry. The warranty covers manufacturing defects but does not apply to damage caused by misuse, accidental damage, or normal wear and tear. For more details, please visit our Warranty Policy.

13. Changes to Sales Policy

Kira Jewelry Shop reserves the right to update or modify this Sales Policy at any time. All updates will be posted on our website, and the revised policy will be effective immediately. By continuing to use our website and make purchases after any changes, you agree to be bound by the updated terms.

14. Limitation of Liability

Kira Jewelry Shop will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability for any claim will not exceed the amount paid by the customer for the product in question.

Thank you for shopping at Kira Jewelry Shop! We hope you enjoy your purchase and experience with us. If you have any questions, please feel free to contact our customer support team at info@luxepearll.com or call 714-970-7616. We look forward to serving you!

For more information, please visit our website.